Privacy Policy

Introduction

At Bigfoot Clothing, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information in compliance with Indian laws and international best practices.

Information Collection and Use

We collect personal information such as your name, email address, phone number, shipping address, uploaded artwork and order details to offer you personalized products and enhance your shopping experience. Your data is used strictly for purposes such as order processing, payment verification, printing, delivery and customer service, and is collected with your explicit consent.

Sensitive Personal Data

We recognize the importance of additional safeguards for sensitive personal data. If we ever need to collect such information, we will do so with your explicit consent and ensure it is used only for the intended purpose, with heightened security measures.

Data Storage and Transfer

We use Supabase for private artwork storage and order records, Razorpay for payments, Vercel for hosting, and Resend for production emails. Order details and artwork are shared with service providers and our manufacturing vendor as needed to fulfil your order. These services may process information outside India.

User Rights

You have the right to access, correct, or delete your personal information held by us. You can also opt-out of receiving promotional communications at any time. For any such requests or concerns, please contact our Data Protection Officer at crew@bigfoot.land.

Grievance Redressal

We have appointed a Grievance Officer to address any concerns or complaints regarding your personal data. You can reach out to our Grievance Officer at crew@bigfoot.land. We are committed to resolving any issues in a timely and efficient manner.

Data Breach Notification

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities, detailing the nature of the breach and the steps we are taking to address it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. Any significant changes will be communicated to you through our website or directly via email.

Consent

By using Bigfoot Clothing's services, you consent to the collection, use, and sharing of your personal information as described in this policy. If you do not agree with these terms, please do not use our services.

Contact Us

For any questions about this Privacy Policy or our data protection practices, please contact us at crew@bigfoot.land.